A Transaction Coordinator (TC) manages the entire paperwork and compliance process from the moment an offer is accepted through closing. This includes preparing and tracking disclosures, managing deadlines, coordinating with escrow, title, lenders, and the cooperating agent, and ensuring your file is broker-compliant. Think of it as hiring a project manager for every deal — so you can focus on selling.
The average real estate agent spends approximately 30 hours per transaction on paperwork, compliance, and coordination. By hiring Onyx & Sage, those 30 hours become yours again — to prospect, show properties, network, or spend with your family. For an agent closing 20 deals a year, that's 600 hours returned.
Yes. We are proficient in all major platforms including DocuSign, SkySlope, ZipForms, DotLoop, and Glide. We seamlessly plug into your broker's existing tech stack — no learning curve on your end.
At the opening of escrow, I will make a brief phone call to your client to introduce myself. From that point forward, we communicate with clients via email or text ONLY, and strictly regarding signing coordination, inspections, and disclosure troubleshooting. (I will often send a brief text simply to alert them when a time-sensitive email requires their attention). All substantive client communication remains yours. We never overstep—your client relationship is sacred.
We respond to all agent inquiries (phone, email, or text) within 2 hours during business hours (Monday–Thursday, 9AM–5PM and Friday 9AM–4PM). On weekends and legal holidays, our response window extends to 48 hours.
No. We charge flat rates with absolutely no cancellation fees. If a deal falls through, you don't pay. It's that simple.
Simply use our Start a File form or email us at daniellewest.transactions@gmail.com with: your client contacts, MLS sheet with tax record, purchase agreement, counter offers (if any), addenda, and pre-approval or proof of funds. We'll take it from there.
Absolutely. Every transaction includes a Google Drive folder shared with you and your client. All documents are accessible 24/7 for up to 7 years after closing. Just log in and download what you need.
Flat rates, no cancellation fee, and thirty hours back on your next file.